Partner Desk
One desktop for hotels and clinics. Not a stretched phone app, not a dispatch board. Staff book in seconds. Status is the product.
Board
Today’s trips and anything still in motion
J. Chen
6:40 AM · AUS Airport
M. Alvarez
Now · Barton Creek
Room 1204
7:15 PM · Dinner · downtown
Book
Pickup now or schedule later. Room folio or guest pays. Wait-and-return for dinner and airport runs.
Live
Waiting, en route, at pickup, onboard, complete. Driver name, vehicle, tracking link to copy.
Connect
API key per property. POST a ride, GET status, webhooks back. Mews, Cloudbeds, or whatever you already run.
On the desk
Schedule
Day view for checkout rush. Click an hour to book.
Directory
Repeat guests — name, phone, room, usual destination.
Folio
Charge the room or let the guest pay. Dispatch sees it in notes.
Staff roles
Book-only vs manager. Location changes stay with the manager.
Tracking
Copy a guest link. No map wall on the homepage.
Phone app
Floor staff keep /concierge. Desk is the wide canvas.
Custom integration
Create a key on Connect. Your PMS, Zapier, or in-house system posts the guest and destination. Swary returns a tracking URL. Status webhooks fire as the driver moves.
Named connectors (Mews, Cloudbeds, OPERA) sit on the same API when a property asks.
POST /api/v1/partner/rides
Authorization: Bearer swary_live_…
{
"guest_name": "J. Chen",
"guest_phone": "+15125550100",
"room": "1204",
"dropoff_address": "Austin-Bergstrom International Airport",
"pickup_now": true,
"charge": "folio",
"external_id": "RES-88921"
}Existing concierge accounts sign in at /desk. We can walk a property through it on a demo.